FAQ
1. How long does shipping take to the USA?
We process orders within 1-3 business days. Once shipped, delivery times vary:
-
Standard Shipping: 5-10 business days
-
Expedited Shipping (Available at checkout): 2-5 business days
You will receive a tracking number via email once your order ships. Delivery times are estimates.
2. What are your shipping costs?
Shipping costs are calculated at checkout based on your delivery address and package weight. We offer free standard shipping on orders over [e.g., $35] within the contiguous USA.
3. Do you ship outside the contiguous USA?
We currently only ship to addresses within the contiguous 48 United States.
4. What types of freshness preservation boxes do you offer?
| Type | Material | Best For | Features |
|---|---|---|---|
| Airtight Plastic Containers | BPA-free plastic | Meal prep, leftovers, dry goods | Snap-lock lids, leak-proof, stackable |
| Glass Containers | Borosilicate glass with plastic lids | Oven reheating, acidic foods | Stain-resistant, odor-resistant, microwave safe |
| Vacuum-Seal Containers | Plastic with vacuum pump | Extending freshness of produce, meats | Removes air to slow spoilage |
| Produce Keepers | Plastic with ventilation | Fruits and vegetables | Regulates humidity, keeps produce crisp |
| Bento Boxes | Plastic with compartments | Lunches, portion control | Multiple compartments, includes utensils sometimes |
Specific features (microwave safe, dishwasher safe, freezer safe, BPA-free) are detailed in each product description.
5. What sizes of plastic wrap do you offer?
We offer plastic wrap in various standard sizes:
| Size | Width | Length | Best For |
|---|---|---|---|
| Standard | 12 inches | 200-300 sq ft | General household use |
| Commercial | 18 inches | 1000+ sq ft | Heavy-duty, restaurant-style use |
| Mini | 6-8 inches | 100-200 sq ft | Small containers, wrapping single items |
Always check the product dimensions to ensure it fits your needs and your dispenser (if you have one).
6. Are your products BPA-free and food-safe?
Yes. All our freshness preservation boxes and plastic wrap are manufactured to comply with FDA (Food and Drug Administration) safety standards for food contact. BPA-free status is clearly noted in product descriptions.
7. Are the freshness boxes microwave, dishwasher, and freezer safe?
This varies by product. Check the product description for specific symbols and ratings:
-
Microwave Safe: ✓ Usually glass and some plastics are microwave safe. Always remove lid before microwaving unless specified as microwave-safe with lid.
-
Dishwasher Safe: ✓ Most plastic and glass containers are top-rack dishwasher safe. High heat can warp some plastics over time.
-
Freezer Safe: ✓ Most containers are freezer safe, but leave headspace for expansion.
8. Does the plastic wrap have a cutter?
Some plastic wrap boxes include a built-in slide cutter for easy, tear-free dispensing. This feature is highlighted in the product description if available. Standard boxes may have a metal cutting edge.
9. How do I prevent plastic wrap from sticking to itself?
-
Store in a cool, dry place.
-
Look for wraps with "easy release" technology.
-
Slightly stretch the wrap as you apply it.
-
For boxes with cutters, ensure the blade is sharp (replace if dull).
10. Are your products eco-friendly?
Yes, we offer eco-friendly options:
-
Reusable Containers: Our glass and high-quality plastic containers are designed for years of repeated use, reducing single-use waste.
-
Recyclable Plastic Wrap: Some wraps are made from recyclable materials (check packaging for recycling symbols).
-
Plant-Based/Compostable Wrap: Made from materials like sugarcane or cassava (check certifications).
Look for specific eco-claims and certifications in product descriptions.
11. How do I remove odors from plastic containers?
-
Wash with warm soapy water and baking soda.
-
Soak with a mixture of water and white vinegar.
-
Place in sunlight for a few hours (UV rays help neutralize odors).
-
Use lemon juice and baking soda paste.
12. What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, and other secure digital payment methods.